cbt88's Privacy Policy
Your personal information matters greatly to us. This policy describes in detail how cbt88 collects, uses, and keeps your information secure.
Privacy Policy
Introduction and Scope of Application
cbt88 is committed to providing a safe and transparent online gaming environment for users in Bangladesh. This privacy policy ("Policy") describes how cbt88 collects your personal information through its platform, the purposes for which it is used, the circumstances under which it may be shared with third parties, and how your information is kept secure.
This policy applies to cbt88's website, mobile version, and all related digital services. If you use our services, it will be assumed that you agree to this policy. If you do not agree with these terms, please refrain from using our platform.
What Information We Collect
cbt88 collects various types of information in order to provide its services. This information is divided into two categories:
2.1 Information Provided Directly
Information you voluntarily provide when you create an account, make a deposit, or contact the support team:
- Full name and username
- Email address
- Date of birth (for age verification)
- Mobile number
- Payment details — bKash, Nagad, Rocket, or Upay account number
- Documents submitted for identity verification (if applicable)
2.2 Automatically Collected Information
When you browse or use the cbt88 platform, certain information is collected automatically:
- IP address and device information
- Browser type and version
- Pages visited and session duration
- Referrer URL
- Information collected through cookies and similar tracking technologies
- Gaming activity and transaction history
Purposes of Information Use
cbt88 uses your personal information for the following legitimate purposes:
- To ensure account registration and management
- To process deposits, withdrawals, and other financial transactions
- To verify identity and prevent fraud
- To provide customer support — via live chat and email
- To improve platform performance and review user experience
- To provide bonuses, promotional offers, and VIP program benefits
- To follow responsible gaming guidelines and set limits when necessary
- To maintain security and platform fairness
- To comply with applicable laws and regulations
We never sell your personal information or transfer it to third parties for advertising purposes.
Data Storage and Security
cbt88 uses industry-standard technology and processes to protect your information. Our security measures include:
- SSL encryption technology — all data transmitted between users and the server is encrypted
- Data storage in secure data centers
- Firewalls and access controls to prevent unauthorized access
- Regular security audits and vulnerability assessments
- Strict internal data access policies — only authorized staff can access the information they need
However, no method of transmitting data over the internet is completely secure. We strive to protect your information to the highest degree, but we cannot guarantee 100% security. To keep your account secure, use a strong password and do not share it with anyone.
Sharing Information with Third Parties
cbt88 may share limited information with trusted third parties in specific circumstances. This only occurs when:
5.1 Service Providers
Necessary information may be shared with trusted service providers that assist with payment processing, technology infrastructure, or customer support operations. These parties are bound by confidentiality agreements with cbt88 and may not use the information for purposes other than those specified.
5.2 Legal Obligations
If disclosure of information is required by a court order, a request from a government authority, or applicable law, cbt88 will comply with that obligation.
5.3 Fraud Prevention
Relevant information may be shared with verification agencies to detect and prevent fraud, money laundering, or other illegal activities.
cbt88 never sells your information or transfers it to unauthorized third parties for marketing or advertising purposes.
Cookie Policy
The cbt88 website uses cookies and similar technologies. Cookies are small text files stored on your device. We use cookies for the following purposes:
- Essential cookies: Required for core site functionality, login sessions, and security.
- Functionality cookies: To remember your preferences (language, settings).
- Analytics cookies: To understand site usage patterns and improve our services.
- Security cookies: To detect fraud and suspicious activity.
You can manage cookies through your browser settings. However, please note that disabling essential cookies may prevent some important site features from working correctly.
Data Retention Period
cbt88 does not retain your personal information longer than necessary. Information is generally retained for the following periods:
- For active accounts: for the entire duration that the account remains active
- After account closure: for the period applicable to legal requirements and financial transaction records
- Customer service records: for a reasonable period from the date the issue was resolved
- Marketing preference data: until you withdraw your consent
Unless required by legal obligation or legitimate business reason, information is securely deleted or anonymized at the end of the retention period.
Your Rights and Choices
As a cbt88 user, you have several rights over your own information:
8.1 Right to Access Information
You may request a copy of the information collected about you at cbt88 at any time. Information will be provided within a reasonable time after the request is received.
8.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. We will verify and update the information as soon as possible.
8.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations or legitimate interests.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you can let our support team know at any time. This does not apply to essential communications related to your account.
Protection of Minors' Information
cbt88 is an adults-only platform. This service is for individuals aged 21 or older only. We do not knowingly collect personal information from anyone under the age of 21.
Age is verified at the time of account creation. If we become aware that a minor has shared personal information with us, that information and the associated account will be closed immediately.
Security of Payment Information
cbt88 processes transactions through Bangladesh's popular mobile financial services — bKash, Nagad, Rocket, and Upay. Every transaction is handled through an encrypted connection.
Your mobile financial service account number is used solely to verify and complete transactions. This information is not shared with third parties and is not used for marketing purposes. Always exercise caution when conducting financial transactions with cbt88, and never share your mobile financial service PIN with anyone.
International Data Transfers
To operate cbt88's services, some data may be stored or processed on servers outside Bangladesh. In such cases, it is ensured that all parties involved maintain adequate data protection standards and that the privacy of your information is preserved.
Policy Changes
cbt88 may update this privacy policy from time to time. If any significant changes are made, users will be notified appropriately — for example, via a notice on the platform or by email.
The latest version of the policy will always be available on this page. Continued use of the platform after an updated policy is published will be considered acceptance of the new policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, cbt88's support team is always ready to help. You can reach us through the following methods:
This policy applies in conjunction with the Terms and Conditions and Responsible Gaming policies. By using the cbt88 platform, you are considered to have accepted all policies.